---
title: "Vandamál í uppsetningu / Setup problems"
canonical: "https://hjalp.unak.is/space/LEIB/3025797368/Vandam%C3%A1l%20%C3%AD%20uppsetningu%20%2F%20Setup%20problems"
format: markdown
---
Ef þú lendir í vandamálum í uppsetningu mælum við með þessum skrefum / **If you run into problems we recommend taking these steps**


- Eyða út Menntaskýs aðgangi í Microsoft Authenticator
- **Delete Menntaský account from Microsoft Authenticator**

![image](media://8343ab7a-2ce6-41ee-bafe-f68fd42685f0)

![image](media://d1eec5ef-5805-4687-9181-b19eab9c3466)

![image](media://67c90ee9-458a-4e8d-8b9b-26619aba36b1)

![image](media://5d4c9a7f-4a01-4990-b5b4-62edd989c26d)


- Byrja ferlið aftur og nota tvö tæki, símann fyrir Authenticator og tölvu til að opna [aka.ms/mfasetup](https://aka.ms/mfasetup)
- **Start again but use two devices, your phone for Authenticator and a computer to open ****[aka.ms/mfasetup](https://aka.ms/mfasetup)**

Sjá leiðbeiningar um uppsetningu / **See instructions for setup**

[https://unak.atlassian.net/wiki/spaces/LEIB/pages/1230077723](https://unak.atlassian.net/wiki/spaces/LEIB/pages/1230077723)